Family Worker


Commensurate with experience and qualifications.

Head Start/ Day Care Early Learn

Reports to
Family Service Coordinator and Assistant Director of Family Services.


The East Side House Head Start/Day Care program is focused on school readiness for all of our participating children and families. East Side House ensures that children are nurtured in their cognitive, social/emotional, and physical development so that they are ready to learn and achieve in school. East Side House fosters partnership with families so that they can support school learning and achievement as well as advocate for their children and themselves. East Side House teachers’ work collaboratively to create a safe, healthy and protective environment for all children.

Essential Functions
Duties include, but are not limited to the following key activities:
The Family Worker is under supervision of the Family Assistants, Family Service Coordinator & Assistant Director of Family Services. Tasks will include but not limited to:
• Interview all guardians of students for registration, to identify social service needs of the children and their parents, and to make appropriate referral of the family to community resources.
• Conduct home visits at least twice per year for assigned students.
• Submission of monthly attendance reports.
• Monitor, report and follow up of children’s attendance.
• Maintain updated children’s records, child tracking systems.
• Develop and monitor Family Partnership Agreements that describe the family’s goals, strengths, responsibilities and timetables and strategies for achieving these goals.
• Escort parents to community agencies
• Translate for the parents as necessary
• Making phone contacts and referrals to community agencies
• Function as a guide and advocate in helping to secure needed social services for the family
• Assist parents with developing an active parent participation program. Tasks will include but not limited to:
• Welcoming all parents to the centers daily.
• Arranging daily refreshments and setting up parents’ room.
• Communicating the center’s programs to the parents, community leaders, agency representatives, and other interested community members.
• Taking initial responsibility for arranging parent’s activities according to Head Start guidelines. Assisting in scheduling and conducting class committee meetings.
• Helping to recognize and develop leadership within the parent’s group, to enable them to elect officers and representatives on all levels.
• Enabling elected officers to assume leadership in developing a meaningful parent program, and affording all parents an opportunity for decision making on educational, cultural, recreational, and social action activities
• Acting as a resource person to the parents in all their activities.
• Ensures the safety and well-being of children/participants by being diligent in engagement, attentive to their needs, cognizance of surroundings, and capable of administering immediate assistance as needed.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requisite Education and Experience:
• High school diploma or GED, college experience preferred.
• Experience with community related services.

Required Clearances
• Department of Investigation fingerprint clearance
• Statewide Central Register (SCR) clearance
• Physical examination

• IT skills in order to record and maintain accurate data. IT skills to communicate in an office that uses Microsoft Office applications
• The ability to maintain expert knowledge of local services and provision
• Excellent communication, listening and advocacy with/for children, young people and families.
• Flexibility and adaptability
• Organizational skills
• Time management
• Problem solving skills
• Sound knowledge of safeguarding and health & safety issues in relation to children and families

Work Environment
This job operates in a professional school environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Family workers may travel distances to different E.S.H. and ACS locations. Staff may also travel to several job trainings. Staff are also expected to be able to travel to enrolled student’s homes for required Home visits at least two times each school year for each student enrolled.

Work Schedule
Monday through Friday, between 8am to 6pm, hours subject to change based on agency needs. Professional development and staff meetings will also be required.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand for long periods of time, bend and lift without restrictions or assistance.

Send Resume and Cover Letter via email to:
To be considered for a position, email resume to Please be sure to reference Job Title in the subject line of your email. Please submit a cover letter and resume as an attachment as a Word document or in PDF format only. Due to the volume of resumes received, no calls or faxes regarding submission will be returned. Your resume will only be routed correctly and considered if all instructions above are met.

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We are an Equal Opportunity Employer

AAP/EEO Statement
ESH encourages people with disabilities, minorities, veterans and women to apply. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.